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In the competitive hospitality industry, communication skills are as important as a fine stay. Guest communication isn't just about being polite; it's about making sure...

Being a short-term rental host is both rewarding and challenging. One of the most stressful situations you may encounter is property damage caused by guests,...

Over the years, the vacation rental industry has developed its own lingo filled with acronyms that make newcomers scratch their heads. We've compiled the best glossary you'll ever need.